Unlimited Support
Get 24/7 access to our cybersecurity experts. Whether you're dealing with an emergency or need guidance, our team is here to help protect your business.
Phone Support
For urgent support requests and security incidents. Call this number if you're under attack.
Customer Support Email
For technical questions, documentation requests, and existing customer support
Client Portal Live Chat
Access live chat support through your dedicated client portal
🚨 Under Attack? Call Immediately!
If you're experiencing an active cybersecurity incident, don't wait - call our emergency line now.
Loading...Our Support Performance
Industry-leading support metrics that demonstrate our commitment to your success.
Comprehensive Support Experience
Our support goes beyond just answering questions - we're your trusted cybersecurity partner.
24/7 Availability
Round-the-clock support whenever you need assistance, including weekends and holidays.
Dedicated Account Manager
Your personal cybersecurity expert who knows your business and infrastructure inside and out.
Expert Team
Access to our team of certified cybersecurity professionals with decades of combined experience.
Proactive Monitoring
We actively monitor your security posture and reach out before issues become problems.
Support Plans
Choose the level of support that best fits your business needs.
Standard Support
Essential support for your cybersecurity needs
- Email support (24-48h response)
- Knowledge base access
- Basic troubleshooting
- Setup assistance
Premium Support
Faster response times and priority handling
- Priority email support (4-8h response)
- Phone support during business hours
- Advanced troubleshooting
- Configuration guidance
- Monthly check-ins
Enterprise Support
White-glove support with dedicated resources
- Dedicated account manager
- 24/7 phone support
- Emergency incident response
- Custom security reviews
- Quarterly business reviews
- Training sessions