Security work doesn't wait until you're at a desk. A change request arrives while you're between meetings, a site goes down on a Saturday, or someone on our team needs one answer from you before they can carry on.
Now all of that fits in your pocket. The Vigilbase app is on the App Store for iPhone, iPad, Mac and Apple Watch. It's free, and it works with the Vigilbase account you already use for Vigilbase One.
What you can do from your phone
- See what needs you. The Today screen brings together what's waiting on you, your open support requests and the health of your services. Needs You lists change approvals, documents to sign, renewals and incidents before they turn urgent.
- Approve changes with Face ID. Every change request shows the exact plan, what it affects and how it would be rolled back. Read it, approve it with Face ID, and our team carries on.
- Talk to support. Raise a request, follow its progress and reply with photos, screenshots or scanned documents. A reply written without signal waits on your phone and sends when you're back online.
- Watch your sites. Uptime, response times, certificate expiry and incident history for every site we monitor, and the Watchdog security grade for each, with the findings and fixes explained. You can acknowledge an incident straight from its notification.
- Act on Cloudflare. Manage DNS records, change the security level, turn on Under Attack mode, switch on development mode or purge the cache. The app asks you to confirm before every change.
- Keep track of billing. Your subscriptions, contracts and invoices, in one place.
Ask Vigil
Vigil, the Vigilbase assistant, is built into the app. Ask in plain words, such as "How much Cloudflare traffic did we use this month?" or "Why did the mail gateway go down?", and Vigil answers from your own account data with charts, tables and links to the evidence it used. It suggests sensible next steps, and you can talk to it by voice when typing isn't practical.
Without opening the app
Most days you won't need to open it at all:
- Notifications you can act on, with buttons such as Approve, Reply and Acknowledge.
- Home Screen and Lock Screen widgets, plus a Live Activity that follows an open incident.
- Controls for Control Center, the Lock Screen and the Action button: Ask Vigil, Needs You and New Request.
- Apple Watch, with complications showing what's waiting on you and your monitoring status.
- A native Mac app, with a sidebar and keyboard shortcuts, and layouts that use the full width of an iPad.
The app is available in English, Portuguese and Arabic.
Built like the rest of Vigilbase
An app that can approve changes to your infrastructure has to be held to the same standard as the web. So:
- Your permissions travel with you. Your organisation's roles apply in the app exactly as they do in Vigilbase One. You only see and do what your role allows.
- Sign-in is the one you already have, including passkeys. Tokens are kept in the iOS Keychain, and you can lock the app with Face ID, Touch ID or your passcode.
- Changes that matter ask first, and sensitive actions may ask you to sign in again.
- Photos are sent without their location.
Vigilbase is ISO 27001 and SOC 2 Type 2 compliant.
Get started
Download the app from vigilba.se/app. On iPhone and iPad it needs iOS 18 or later.
Sign in with your Vigilbase account and choose your organisation.
Turn on notifications when the app asks, so approvals and incidents reach you as they happen.
Not a customer yet? Tap Explore the Demo on the sign-in screen to try the app with a sample workspace, then talk to us about what we could run for you.
