Last updated: October 27, 2026
This page summarizes our commitments. The binding terms are in section 14 of the Terms of Service, the Data Processing Addendum and any non-disclosure agreement we have signed with you.
What we treat as confidential
Everything you share with us that is not public: your systems and configurations, security findings and reports, Customer Content, business information, pricing and the terms of your agreements.
How we protect it
- We use it only to provide our services to you.
- Only personnel and subprocessors who need it can access it, and they are bound by confidentiality obligations.
- We protect it with the security program described in our Trust Center and the Data Processing Addendum.
- We disclose it only with your consent or when the law requires, and then we tell you first where the law allows.
- We return or delete it when our work for you ends, as described in the Terms of Service.
Information we share with you
The same obligations apply to you for non-public information we share, such as our security reports, methods, pricing and proposals.
Non-disclosure agreements
If you need a mutual non-disclosure agreement before sharing information, contact legal@vigilbase.com. A signed agreement prevails over the Terms of Service where they conflict.