Controlled operations
Configuration, DNS, TLS, WAF, bot, and performance changes follow a clear operating rhythm instead of becoming ad hoc work.
Managed Cloudflare
Keep Cloudflare configured, monitored and improving. Vigilbase handles agreed changes and incident response, with Core, Priority and Critical coverage options.
Cloudflare expertise
Fixed monthly service packages
Scope and SLA set by package
What Vigilbase takes on
A team that owns the work.
Vigilbase agents investigate, apply safe changes within agreed authority, and verify results; our security analysts review changes that could disrupt production, users, or access.
Security response
Monitoring, mitigation, escalation, and incident leadership scale with the package your environment requires.
Expert support
Cloudflare specialists stay close to your account, with support channels and response commitments defined up front.
Managed service packages
Choose your operating coverage.
Core, Priority, and Critical set the managed operating coverage. We scope Cloudflare Enterprise licensing and operations together; your proposal confirms the licence, scope, and total commercial terms.
Core
Governance, guidance, structured change management and business-hours support.
Starting at
$3,500per month
- Configuration governance and change management
- Security and performance recommendations
- DNS and SSL/TLS management
- Regular architecture reviews
- Business-hours email support
Priority
Most popular24/7 operations, active mitigation and defined incident SLAs.
Starting at
$7,500per month
- 24/7 monitoring and incident response
- Active threat mitigation within SLA
- Day-to-day operational ownership
- Application Security and Zero Trust management
- Named Technical Account Manager
Critical
Immediate escalation, senior incident leadership and mission-critical edge defence.
Starting at
$15,000per month
- Immediate escalation and war-room activation
- Senior engineering incident leadership
- Proactive edge network defence
- BGP and routing ownership
- Dedicated team and 24/7 phone support
Custom plan
Coverage built around your environment, support needs and response requirements. We agree the scope and pricing with you.
How it works
From account review to a steady operating rhythm.
We start with the current environment, stabilize what matters, then operate against an agreed scope and SLA.
01
Assess
Review the account, zones, current risks, operating gaps, and business priorities.
02
Stabilize
Fix urgent issues, establish change control, and align runbooks, reporting, and escalation paths.
03
Operate
Run the agreed service rhythm for changes, optimization, incidents, and ongoing improvement.
Cloudflare expertise and security assurance
Cloudflare expertise, with security controls you can review.
- ISO/IEC 27001:2022 in progress
- SOC 2 Type 2 in progress
Vigilbase combines hands-on platform expertise with direct Cloudflare escalation paths, so your team has one accountable operating partner from routine changes through critical events.
Managed Cloudflare sits alongside the Vigilbase Platform, the cybersecurity operating system. Its native Cloudflare integration keeps your Cloudflare events with your other security tools, and the Vigil agent can take live Cloudflare response actions within the authority you set.
Both assurance programmes are in progress. Review our security controls and current status in the Trust Center.
Review the Vigilbase Trust CenterFrequently asked questions
What teams ask before getting started.
What's included in Cloudflare Managed Services?
Vigilbase Managed Cloudflare includes configuration management, security rule optimization, monitoring, performance tuning, reporting, and an agreed operating and escalation model. Core, Priority, and Critical define the scope and coverage; the licence and operator are scoped together.How we run Cloudflare after go-liveCompare Core, Priority and Critical
Which Managed Cloudflare package is right for us?
Choose Core for governance and business-hours support, Priority for 24/7 operations and active mitigation, or Critical for immediate escalation and senior incident leadership. The selected package determines service scope and SLA.Coverage and incident response commitmentsChoose who operates Cloudflare
Do I need a Cloudflare account already?
No. Vigilbase can sell the Cloudflare Enterprise licence, set up the account, deploy the agreed controls, and operate it after launch. If you already use Cloudflare, we review the existing account and agree the operating scope before changes begin.Cloudflare Enterprise licensing explainedCloudflare Checkup and report options
How quickly can you respond to security incidents?
Response commitments depend on the selected package and are documented in the SLA. Core provides business-hours governance. Priority includes 24/7 operations and active mitigation. Critical adds immediate escalation, senior incident leadership, and 24/7 phone support.Coverage and incident response commitmentsWhen to request Cloudflare emergency help
How much does Managed Cloudflare cost?
Public pricing starts at $3,500/month for Core, $7,500/month for Priority, $15,000/month for Critical. These are starting operating fees. Vigilbase sells the Cloudflare licence and runs the account; the platform and the operator are scoped together in your quote.Compare Core, Priority and CriticalWhat to check before buying Cloudflare
Can you migrate us from another CDN or WAF provider?
Yes. Vigilbase can manage migrations from Akamai, AWS CloudFront, Azure Front Door, Fastly, and other providers. The migration covers DNS configuration, SSL certificate migration, cache behavior, security rule translation, testing, and cutover.Cloudflare Enterprise licensing explainedWhat to check before buying Cloudflare
Who runs the account outside business hours?
Priority and Critical. Vigilbase runs the account 24/7, including weekends. Core is business-hours governance. The package sets who is on the hook.Confirm the affected applications, the permitted changes, and the escalation contacts before onboarding. Use the package comparison for coverage and the SLA for response commitments; the hours covered do not by themselves specify an incident response time.Coverage and incident response commitmentsHow we run Cloudflare after go-live
Do I need Managed Cloudflare for WAF and bots outside business hours?
Yes, if you want Vigilbase on the pager. Core keeps governance in business hours. Priority and Critical take 24/7 operations.Agree the account scope, permitted changes, and escalation contacts before handing over operations. WAF and bot changes need an owner and a verification step; receiving an alert alone does not establish that responsibility.Managed WAF operations and change controlCoverage and incident response commitments
Ready to make Cloudflare easier to operate?
Tell us how your Cloudflare environment works today. We will help you choose the right service package and define a clear next step.