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E-commerce & Retail

Security work handled for e-commerce & retail

Keep storefronts, checkout flows, and commerce APIs moving. Vigilbase is the cybersecurity operating system: it connects the security tools you already pay for, and its AI agents investigate, act within agreed permissions, and verify the result.

E-commerce Security Challenges

Payment card data breaches resulting in massive fines and lost customer trust

DDoS attacks taking stores offline during critical sales periods like Black Friday

Bot attacks including credential stuffing, inventory hoarding, and price scraping

PCI DSS compliance requirements for accepting credit card payments

Customer account takeovers and fraudulent transactions

Magecart and other web skimming attacks stealing payment information

Example workflow

Keep checkout accessible during bot abuse

  1. Find

    Connect checkout errors with WAF events, challenge outcomes, and bot signals on the affected routes.

  2. Fix

    Adjust the permitted bot or WAF rule for the affected route rather than removing protection across the shop.

  3. Verify

    Test product, basket, and checkout journeys and record the remaining blocked traffic for review.

Read an anonymized engagement from this sector

What we run

The Vigilbase Platform, the cybersecurity operating system, runs across the security tools you already pay for, with the scope shaped around your systems and your team. We agree which changes can run, which need review, and how the outcome will be checked. For Cloudflare, we sell the licence and run the account.

Vigilbase Platform

Connect security signals from your supported integrations, investigate what happened, and follow the work through to a verified result. Keep the impact on legitimate shoppers and completed checkouts in view.

  • Connects the security tools you already pay for
  • One auditable, queryable record of logs and events
  • Investigations with clear next steps
  • Actions within agreed permissions
  • Results checked after the change
Explore Vigilbase Platform

Managed Cloudflare

Vigilbase operates the Cloudflare controls around your storefronts, checkout flows, and commerce APIs, from setup and tuning to investigating issues and checking the outcome.

  • WAF and bot rule tuning
  • DNS and TLS configuration
  • Performance and caching changes
  • A clear scope for support and operations
Explore Managed Cloudflare

Cloudflare Enterprise

Get Cloudflare Enterprise licensing and ongoing operation through Vigilbase. We scope the controls, traffic, and support your environment needs.

  • Application and API protection
  • DDoS protection
  • Bot management
  • Access controls where included in your scope
Explore Cloudflare Enterprise

Common questions

How does Vigilbase help e-commerce & retail teams?

Vigilbase is the cybersecurity operating system. It connects the security tools you already pay for, keeps their logs and events auditable in one place, and has AI agents investigate security signals, act within the agreed scope, and verify the result. For e-commerce & retail, the starting point is the applications and workflows that matter to your organization, including storefronts, checkout flows, and commerce APIs.Separate checkout and payment callbacks from catalogue caching. Verify permitted changes against legitimate purchases and the abusive behavior they are intended to stop.Find, fix and verify in practiceHow agentic cybersecurity works

Which systems can we connect?

Connect supported edge, identity, endpoint, network, cloud, email, and custom log sources. Available evidence and required permissions differ by provider, and live response actions run only where the platform supports them, Cloudflare today. We confirm your scope before connecting or making changes.Supported integrations and operating scope

How are changes controlled?

The operating scope defines connected accounts, permitted actions, and approval requirements. An investigation should explain the evidence and proposed action, and the result is checked after the change.Permission to investigate is not permission to make every change. The agreed scope should identify routine actions, approval requirements, rollback contacts and verification criteria.How we run Cloudflare after go-liveHow agentic cybersecurity works

Can you provide Cloudflare Enterprise and manage it?

Yes. Vigilbase sells Cloudflare Enterprise and provides Managed Cloudflare. We review your applications, traffic, current configuration, and operational requirements to define the licensing and management scope.Cloudflare Enterprise with VigilbaseCompare Core, Priority and Critical

Where do we start?

Start with a conversation about your storefronts, checkout flows, and commerce APIs, current security tools, and the work you want Vigilbase to take on. You can also use the free security tools for an initial public configuration check.Get started with the Vigilbase PlatformCompare the public security checks

Start with the security work that needs an owner.

Tell us where the work is getting stuck. We will define the operating authority and show how Vigilbase can take it from investigation to verified resolution.

Get started