Vigilbase LLC Terms of Service
Last Updated: September 11, 2025
If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.
This Agreement is between Vigilbase LLC and the company or person accessing or using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.
If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By signing up, accessing, or using the Product, Customer indicates its acceptance of this Agreement and agrees to be bound by the terms and conditions of this Agreement.
Cover Page
Order Form
Framework Terms: This Order Form incorporates and is governed by the Framework Terms that are made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1, which are incorporated by reference. Any modifications to the Standard Terms made in the Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.
Cloud Service: managed cybersecurity services provided by Vigilbase. These including Vigilbase 360, Vigilbase Endpoint Management and Protection, Vigilbase Email Security, Vigilbase Cloud Backup, Vigilbase Identity Protection, Vigilbase Managed WAF, Cloudflare Enterprise, among others.
Order Date: The Effective Date
Subscription Period: 1 year(s)
Cloud Service Fees:Vigilbase 360 pricing is available at https://vigilbase.com/vigilbase-360. Vigilbase Managed WAF pricing is available at https://vigilbase.com/waf. Cloudflare Enterprise is dynamic and varies.
Payment Process:Automatic payment: Customer authorizes Provider to bill and charge Customer's payment method on file Monthly for immediate payment or deduction without further approval.
Non-Renewal Notice Period: At least 30 days before the end of the current Subscription Period.
Use Limitations: Vigilbase 360 is available Worldwide. Vigilbase Managed WAF is available in the EMEA countries of: South Africa, Kenya, Tanzania, Uganda, Burundi, Mozambique, Angola, Namibia, Zimbabwe, Botswana, Djibouti, Malawi, and Mauritius. Cloudflare Enterprise is available in all EMEA countries.
Professional Services: Vigilbase professional services are billed per hour, in arrears, and are project-driven.
Key Terms
Customer: The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, all use of the word "Customer" in the Agreement will mean that company.
Provider: Vigilbase LLC
Effective Date: The date Customer first accepts this Agreement.
Governing Law: The laws of the State of Wyoming
Chosen Courts: The state or federal courts located in Wyoming
Covered Claims:
Provider Covered Claims: Any action, proceeding, or claim that the Cloud Service, when used by Customer according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights.
Customer Covered Claims: Any action, proceeding, or claim that (1) the Customer Content, when used according to the terms of the Agreement, violates, misappropriates, or otherwise infringes upon anyone else's intellectual property or other proprietary rights; or (2) results from Customer's breach or alleged breach of Section 2.1 (Restrictions on Customer).
General Cap Amount:The fees paid or payable by Customer to provider in the 12 month period immediately before the claim
Notice Address:
For Provider: legal@vigilbase.com
For Customer: The main email address on Customer's account
Attachments and Supplements
Security Policy:Provider will use commercially reasonable efforts to secure the Cloud Service from unauthorized access, alteration, or use and other unlawful tampering.